How long does Temu take to ship?

Temu shipping time can test your patience, especially when you’re left guessing about when your package will finally show up. If you’ve recently placed an order with Temu, you might be wondering, “How long does Temu take to ship?” 

This question is particularly pertinent given Temu’s global reach, shipping to various locations across Asia, Africa, Europe, and of course, the US.

Understanding Temu shipping options and delivery timelines can significantly ease the anxiety of waiting. 

In the following sections, we’ll delve deeper into what affects Temu shipping time, from the order processing stage to its journey through customs, to ensure you’re not left in the dark about your next delivery.

Key Takeaways

  • Temu ships globally, including the US, Asia, Africa, and Europe.
  • Standard Shipping takes 6-20 days; Express Shipping takes 4-9 days.
  • Free Standard Shipping on all orders; Free Express Shipping for orders over $129.
  • Temu ships from overseas warehouses, primarily in China.
  • Delivery time includes processing, shipping, and customs clearance stages.
  • Tracking is available through the Temu app, 3rd party websites, or courier websites.
  • Free return for the first item per order within 90 days; subsequent returns may incur a fee.
  • Refunds take 5-14 business days, up to 30 days; original shipping fees and insurance are non-refundable.

Temu Shipping Countries

Temu, headquartered in the US, delivers to many places around the world. They ship items not only to the US but also to other countries in Asia, Africa, and Europe.

For a full list of places where Temu ships, please see the table below. It shows all the regions and countries where Temu delivers.

ChileKuwaitSaudi Arabia
Czech RepublicLuxembourgSouth Africa
GermanyNew ZealandUk
Temu’s list of the countries and regions to which it ships.

To determine if Temu delivers to your area, simply add an item to your shopping cart. Then, update your shipping address, and you’ll be able to confirm if shipping is available to your specific location.

You can also verify Temu’s shipping availability to your location by going to your account settings on Temu, adding a new address, and checking if your country is included in the list of Temu shipping countries and regions.

Adding new address on Temu
Selecting a country and region in the Temu shipping list of countries.

Is the shipping time the same as the delivery time?

Shipping time and delivery time are often used interchangeably, but they actually refer to different stages in the process of getting an item from the seller to the buyer.

  • Shipping Time is the period it takes for an item to be transported from the seller’s warehouse to the destination. This clock starts ticking once the item leaves the warehouse.
  • Delivery Time is the total time from when an order is placed to when the package arrives at your doorstep. This includes the processing time at the warehouse, shipping time, and any delays in transit.

In essence, shipping time is just one part of the whole delivery process.

To make it crystal clear for you, let’s take Temu as an example. Here are the Temu delivery stages to clarify the different phases your order goes through from purchase to delivery.

Temu Tracking StatusDescriptionAverage Duration
Order SubmittedOrder has been placedimmediate
Order Paid SuccessfullyPayment has been receivedimmediate
Awaiting ShipmentThe order has been placedimmediate
Order ShippedThe package is on an outbound flight1-3 days
Package arrived at airportTemu package is at the airport for the next leg of transit8 hours
Flight departureThe local facility has the package and is processing it9 hours
Customs ClearanceTemu package has passed through customs8 hours
Package received by local facilityPackage received by a local facility3 days
Out for deliveryPackage is with the delivery carrier6 hours
DeliveredPackage has been delivered to the destination
Timeline for Temu Delivery stages via Standard Shipping

How long does Temu take to ship?

How long Temu takes to deliver an order varies based on several factors. Generally, for Standard Shipping, it may take anywhere from 6 to 20 days (between 1 week to 3 weeks) for Temu to deliver an order. However, if you select Express Shipping, the timeframe is reduced, and you can expect to receive your order in 4 to 9 days (1 week on average). 

Anecdotal evidence from Temu shoppers and shipping reviews indicates that most packages are typically delivered within a span of 5 to 14 business days.

Shipping MethodCostsShipping Time
Standard ShippingFree for all purchases6 – 20 days
Express Shipping$12.90 for orders under $129.00; No charge for orders $129.00 and above4 – 9 days
Data from website

Temu’s main office is in Boston, but most of its products are shipped from China. Because of this, getting your order might take longer than if it were shipped from the US like those orders from Amazon and eBay.

When you shop on Temu, you can see how long it will take for your order to arrive on the checkout page. This way, you can know when to expect your items.

For example, I was on the hunt for a special jacket to gift my bestie for his birthday on February 2nd. I picked out a stylish one on Temu and filled in my address. Initially, I chose Standard Shipping since it didn’t cost anything. The site then showed that the jacket would get to me between January 28th and February 2nd. That meant I might be cutting it close, with the jacket possibly arriving anywhere from 5 to 10 days.

To make sure the jacket would arrive in time for his birthday, I decided to go with Express Shipping instead. With this option, the delivery was estimated between January 27th and January 31st, which was perfect. It put my mind at ease about the jacket arriving on time, and I felt the extra $12.90 for shipping was worth it for this special occasion.

I pick Express shipping for the jacket I'm eyeing on Temu, I'll get it sometime between January 28th and February 2nd.
I picked Express shipping for the jacket I’m eyeing on Temu, I’ll get it sometime between January 27th and January 31st.

N.B. Bear in mind that not all products on Temu can be delivered via the Express Shipping method. Electronics, knives, liquids, and pastes are not eligible for expedited shipping.

How long does Temu take to deliver after shipping?

Temu usually takes 1 to 3 days to get your order ready and out of the warehouse. Expect to receive a text message after this stage. So it takes about 4-11 days for Temu to deliver your package after shipping. This delivery stage is sometimes labeled “in transit” in your tracking dashboard.

How long does Temu take after customs clearance?

Once Temu finishes the customs checks, how fast you get your order can change. Usually, if you’re in the U.S., it should take around 3 to 5 days for your order to arrive at your doorstep or local delivery point

However, during peak seasons, such as holiday periods, both processing and delivery times may extend beyond the usual timeframes.

Temu shipping costs

Temu provides free Standard Shipping on nearly every order. Additionally, if your order totals $129 or more, you’re eligible for free Express Shipping. For orders not meeting this threshold, Express Shipping incurs a fee of $12.90.

What is the minimum order value to get free shipping in Temu?

As previously mentioned, Temu provides free Standard shipping for the majority of its orders within the US. However, it’s important to note that Temu implements a minimum purchase requirement for checkout, and this amount varies considerably from one country to another. Specifically, in the US, the minimum order value to shop with Temu is now $10, a reduction from the earlier requirement of $20.

What impacts Temu shipping time?

How long does Temu take to ship? This is influenced by a combination of factors, primarily due to its global supply chain that extends from China. This international logistics framework inherently impacts the speed and efficiency of deliveries. Here are the key factors that affect Temu shipping time:

Shipping Options: 

Temu provides two shipping methods: standard and express. Standard shipping generally offers free delivery but takes longer, around 6 to 20 days. Express shipping, while faster (taking about 4 to 9 days), incurs an additional fee of $12.90 for orders under $129. For orders exceeding $129, express shipping is available for free.

Order Processing Time: 

The time it takes to process an order at Temu’s warehouses can vary. This includes verifying order details, confirming item availability, and preparing the shipment. Most orders are processed within 1 to 3 days, but this can extend during busy periods such as sales or holidays.

Logistics and Courier: 

Once the order is processed, it is sent through international shipping channels. The exact speed of delivery can be affected by various external factors, including flight arrangements, weather conditions, and local delivery issues. The final delivery within the U.S. is usually conducted by standard postal carriers like USPS and local post offices and, even private carriers like UPS, DHL, or FedEx may handle part of the journey.

Based on what I’ve seen, DHL usually delivers faster than most other shipping companies.

Location and Fulfillment Center Proximity: 

Temu delivery time can vary based on where you’re located. Deliveries within the same region where the warehouse is located generally arrive faster than shipments in another region or even continent. 

Also, the distance between the fulfillment center and the delivery address plays a crucial role in determining the shipping time.

For instance, shipping to a big city like New York is usually faster than to a far-off place.

Customs Clearance

Customs clearance processes can add to the Temu shipping time. The duration of customs clearance can vary depending on the country’s specific regulations and procedures.

Availability of Ordered Items

The availability of products in stock can affect how quickly an order is shipped. If an item is backordered or in high demand, it may take longer to ship.

Weather and Environmental Factors

Bad weather can slow down shipping, whether by air or sea. For example, storms can delay air flights, which means your order might take longer to get to you.

Busy Times

During big sale events like Black Friday, Christmas, or any other holidays, shipping can slow down, especially for orders from other countries. More people are buying online, and it’s a big job for shipping companies and suppliers to keep up with such a huge amount of goods and orders.

Customer-Specific Factors

Providing an accurate physical address is crucial, especially for large, valuable, or perishable items, as P.O. box delivery may not be permitted for such items. The selection of specific shipping methods may also depend on the nature of the products and the designated shipping address.

How to track your order on Temu?

Keeping track of your order helps make sure it gets to you when it’s supposed to.

Almost every order from Temu comes with a tracking number. Once you’ve made your order and got a Temu confirmation email, they’ll provide you with this number.

You can use this tracking number to check on your order in different ways. Here’s how to check your Temu orders

Using Temu app or website

To keep an eye on your Temu order, the Temu website or app is your best bet. This way, if there’s any issue, you can quickly get in touch with their customer service. Here’s how you can track your order on

  1. Log In to your Temu account
    Start by going to At the top of the page, you’ll see a “Sign in” option. Click on it to log into your Temu account.
  2. Find Your Order
    Once you’re logged in, look for the “Your orders” section. This is where all your orders are listed. Choose the one you want to keep track of.
  3. Track Your Order
    After selecting your order, you’ll see a “Track” button. Clicking this will show you where your Temu box is right now (Shipping status) and how long it might take to get to you.

Following these steps on the Temu website or app will give you up-to-date information about your order’s journey.

Using your courier’s app or website

Using the website or app of the company delivering your package is another good way to see where your order is. Here’s what you do:

  1. Copy Your Temu Tracking Number: First, get the tracking number for your order from Temu.
  2. Visit the Carrier’s Website or App: Go to the website or open the app of the company delivering your package, like DHL if they’re your carrier.
  3. Enter the Tracking Number: On the carrier’s homepage, find and click on the “Tracking” section. Then, paste your tracking number there.
DHL website's tracking page.

This method lets you directly see your package’s current location and its expected delivery time using your shipping company’s own tracking system.

Using order tracking applications

You can also use other third-party order tracking software, like 17track, Track123, or Parcel Panel, to keep an eye on your package. Here’s how to use one, like 17track, as an example:

  1. Enter Your Tracking Number: Go to the 17track website, find the search box, and put in your tracking number.
  2. Track Your Order: Click the track button. This will show you where your order is and other details about its journey.
  3. Select the Carrier if Needed: The website usually figures out which company is delivering your package. If it doesn’t, you can pick the delivery company yourself by clicking on “Carrier”.
a webpage from a package tracking service called "17TRACK".

These tracking websites are handy because they let you see your order status, no matter who is delivering it. 

How to handle Temu shipping delays?

At times, you might experience delays with your orders from Temu. These hold-ups can occur for various reasons, including longer processing periods or unexpected issues during shipping, like packages getting stuck or lost en route.

If you notice that your order might not arrive within the expected delivery time, it’s important to contact Temu’s customer service for support.

For delays caused by extended processing or slow shipping, Temu offers compensation. If your Standard Shipping order is late for 48 hours after the estimated delivery time, you’ll receive a $5 credit, and for Express Shipping orders, you’ll get a $13 credit if they don’t arrive as promised. Alternatively, you can choose to get a refund and refuse the package upon its arrival.

In cases where you’re notified that your order is lost, Temu gives you two options: either ask for a replacement or opt for a refund.

Keep in mind that choosing a replacement may mean additional waiting time.

N.B. If you’ve been shopping on Temu, you might have noticed a shift in how your packages are being delivered. Recently, a number of shoppers like you have voiced concerns about delays and missing deliveries linked to Piggyship, a courier previously enlisted by Temu for shipping in the U.S. These issues have prompted Temu to take decisive action by removing Piggyship from their roster of delivery services across the United States.

How to return items bought on Temu?

At Temu, if you find that your purchase doesn’t meet your expectations, you’re entitled to a return within a generous 90-day period from the purchase date. The majority of products available on Temu are returnable, with a few exceptions.

The items that are not eligible for return according to Temu return policy include:

  • Clothing that has been worn,  laundered, or damaged, or those missing tags, original packaging, or hygiene stickers, or that are part of an incomplete set
  • Free gifts
  • Products specifically marked as non-refundable

Temu offers a cost-free return for your first item in every order. Should you need to return additional items from the same order, a shipping fee of $7.99 will apply for each subsequent return.

To return items bought on Temu, follow these steps:

  1. Log into your Temu account.
  2. Navigate to the “Your Orders” section.
  3. Select the “Return/refund” option.
  4. Identify and choose the specific order you wish to return.
  5. Decide on your preferred return and refund methods.
  6. Print out the return label provided from the ‘Returns’ section in the Temu app or website.
  7. Securely attach your return label on the exterior of your package for the item you’re sending back. Then, drop it off at your closest United States Postal Service (USPS) or United Parcel Service (UPS) facility. Remember, you have a 14-day window from the day you initiated your return to get this done.
  8. Once Temu receives and processes your returned package, expect a refund to be issued to the payment method you originally used or you can get Temu credit instead if you love to.

How can I speed up my Temu delivery?

To expedite your Temu delivery, you can take several steps:

Opt for Express Shipping

Standard Shipping on Temu is free but takes longer, ranging from 6 to 20 days. If you need your items sooner, choose Express Shipping, which reduces delivery time to between 4 and 9 days. Note that Express Shipping is free for orders over $129.00; otherwise, it costs $12.90.

Verify Your Address

Ensure your shipping address is accurate and complete. Any errors or omissions can lead to delays. It’s better to use a physical address instead of P.O. boxes, especially for large and valuable parcels.

Order Early During Sales Events

Sellers may start their sales before the actual event date. Placing your orders early can help avoid the rush and potential shipping delays that are common during peak shopping periods.

Stay Updated

Keep an eye on the shipping status of your order. Once the tracking number is provided, regularly check the shipping status. If you notice any issues, contact Temu’s customer service promptly.


How long does it take for Temu to ship? It’s clear that how long it takes for your order to arrive depends on several key factors. On average, Temu’s Standard Shipping spans 6 to 20 days, while Express Shipping considerably shortens this timeframe to about 4 to 9 days. Remember, Express Shipping is free for orders over $129; otherwise, it costs $12.90.

Temu, though based in the US, primarily ships its products from China, which can impact delivery times. It’s important to check your order’s estimated arrival on the checkout page to manage your expectations effectively. Keep in mind, that during peak seasons like holidays, shipping may take longer due to increased demand.

For a seamless shopping experience, ensure your shipping address is accurate and complete. Utilizing Temu’s tracking system can help you stay updated on your order’s status. If you encounter delays, Temu’s customer service is there to assist, offering compensation for late deliveries. 

By understanding these nuances of Temu’s shipping process, you can better plan your purchases and enjoy a hassle-free shopping experience.


Where does Temu ship from?

Temu is based in Boston, U.S., but the majority of their products are shipped from China.

How much is Temu Express shipping?

Express Shipping on Temu costs $12.90 for orders under $129.00. Orders of $129.00 or more qualify for free Express Shipping.

Who delivers for Temu?

Temu partners with a diverse range of carriers for international deliveries, such as DHL, USPS, UPS, Canada Post, Australia Post, Correos, and PostNord. Within the United States, Temu utilizes USPS, UPS, OnTrac, LaserShip, and DHL eCommerce to handle Standard Shipping. For Express Shipping, Temu exclusively employs the services of UPS, DHL, and FedEx.

Does Temu have free shipping?

Yes, Temu provides free Standard Shipping on nearly all orders. Free Express Shipping is also available for orders totaling $129 or more.

Why is my Temu order taking so long to arrive?

Delays in Temu orders can be due to a variety of factors, including processing time at warehouses, the shipping method chosen, weather conditions, high demand during sales events, and the efficiency of the courier service. If your order is delayed, it’s best to check the shipping status regularly and contact Temu’s customer service if necessary.

Does Temu deliver at night time?

The time you receive your delivery can be as late as 9 pm, depending on the driver’s route and how many deliveries they have. If it doesn’t arrive by then, it will typically be delivered the next day.

Does Temu ship to Africa?

While Temu’s shipping network doesn’t cover most African countries, it does include service to a few, such as South Africa.

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